Privacy policy

USER INFORMATION

PSICONNEA B2B, S.L., informs you that, in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679, (GDPR) and the L.O.3/2018, on data protection and guarantee of digital rights (LOPDGDD), we will treat your data as reflected in this Privacy Policy.

In this Privacy Policy we describe how we collect your personal data and why we collect it, what we do with it, who we share it with, how we protect it and your choices regarding the processing of your personal data.

This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you complete any of our forms you must first agree to the terms of this Policy and we will keep a record of that agreement.

1.- RESPONSIBLE FOR THE PROCESSING OF YOUR DATA
The person responsible for the processing of data collected on this website is:

Company name: PSICONNEA B2B, S.L.
TAX ID: B06822860
Address: calle Alcántara, 6, Bajo Int, Derecha, 28006 Madrid
Telephone: 91 192 18 75
e-mail: hola@psiconnea.com
DPO contact e-mail: rgpd@psiconnea.com

2.- PURPOSE, LEGITIMACY AND CONSERVATION

We collect and process your personal data through the forms found on our website: https://psiconnea.com/

Purpose: To process your application for our possible vacancies and to manage your participation in our current or future selection processes.
Legitimation: The processing is based on the consent given to us by the candidate when sending their data and cv.
Retention: The cv received will be stored in our databases for a maximum of one year.

Contact us

Purpose: To answer your requests for information, deal with your requests and answer your queries or doubts.
Legitimation: Processing is based on consent following completion, acceptance and sending of the form.
Retention: Your data will be kept in our databases for a maximum period of 6 months, in the event that there has been no previous contact activity.

Sending communications about our services

Purpose: Sending communications about offers, news and promotions that we organise and that we consider may be of interest to you, by email or sms.
Legitimation: The treatment is based on the consent given to us by the user by ticking the box.
Retention: The data will be kept until you tell us that you do not wish to receive any more communications or exercise your right of deletion.

Sending of communications about health

Purpose: Sending communications about offers, news and promotions offered by third party companies in the field of health that we believe may be of interest to you.
Legitimation: The processing is based on the consent given by the user by ticking the box. In order to send you these communications we will not pass on your data.
Retention: The data will be kept until you tell us that you do not wish to receive any more communications or exercise your right of deletion.

Register

Purpose: Subscription to Psiconnea and process your order.
Legitimation: The processing is based on the contractual relationship established by subscribing to our application.
Retention: For the duration of the contractual relationship and, at the end of it, during the legally required retention periods to meet any liabilities.

Occasionally, we may record incoming calls to our offices in order to control the quality of our telephone service. As this involves the processing of personal data, we inform you:

Purpose: To monitor the quality of our telephone customer service.
Legitimation: Legitimate interest of the company to control the quality of its services.
Retention: These recordings will be kept for a maximum period of 7 days.

We may also collect the data you provide through our whatsapp link. The purpose of this data processing is to answer your requests for information, deal with your requests and answer your queries or doubts. The processing is based on the unequivocal consent that you give us when you start a conversation through this system. Your data will be kept in our databases for a maximum period of 6 months, in the event that there has been no previous contact activity.

3.- TYPES OF DATA COLLECTED

The types of data requested are:

Identification and contact data.
Professional data.
Bank details

We also automatically collect data about your visit to our website, as described in the cookie policy.

PSICONNEA B2B, S.L. does not collect data considered particularly sensitive such as: race or ethnic origin, political opinions or religious or philosophical beliefs, trade union membership, health, sexual activity or sexual orientation, biometric or genetic data.

It is the responsibility of each user to provide data that is true, accurate, complete and up to date and they alone shall be liable for any damage or harm, direct or indirect, that may be caused as a result of non-compliance with this obligation.

The user guarantees that the data provided are true, accurate, complete and up to date, and shall be liable for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation. In the event that the user provides data of third parties, the user declares to have the consent of the same and undertakes to transfer the information contained in this clause, exempting PSICONNEA B2B, S.L. from any liability in this regard. However, PSICONNEA B2B, S.L., may carry out checks to verify this fact, taking the appropriate due diligence measures, in accordance with the rules of data protection.

4.- RECIPIENTS OF THE DATA

All personal data provided by the user may be communicated to:

Public Administrations, in the cases provided for by law, based on compliance with a legal obligation.
Courts and Tribunals, in the cases provided for by law, based on compliance with a legal obligation.
Banks and financial institutions for the collection of the services offered.

PSICONNEA B2B, S.L. may share data, if necessary for the provision of services, to the company of its Group: PSICONNEA PSICOLOGÍA, S.L.

In addition, PSICONNEA B2B, S.L. will have the collaboration of third parties, service providers, who may have access to your personal data, which will process, in the name and on behalf of PSICONNEA B2B, S.L., user data, for the provision of contracted services.

For this purpose, PSICONNEA B2B, S.L. follows rigorous procedures for the selection of suppliers in order to comply with its obligations regarding data protection, including the subscription of the corresponding data processing contract in accordance with art. 28 of the RGPD.

Specifically, PSICONNEA B2B, S.L. will rely on the provision of services by third party suppliers who carry out their activity, by way of example and not limited to, in the sectors of activity: legal advice and technological and computer services.

5.- RESPONSIBILITY OF THE USER

The user guarantees that he/she is over fourteen (14) years old and that the data provided to PSICONNEA B2B, S.L. are true, accurate, complete and updated. To this end, the user is responsible for the veracity of all data provided and will keep the information provided conveniently updated, so that it responds to their real situation.

Likewise, he/she guarantees that he/she has informed the third parties from whom he/she provides his/her data, if he/she does so, of the aspects contained in this document. It also guarantees that you have obtained their authorization to provide their data to PSICONNEA B2B, S.L. for the above purposes.

In any case, the user will be responsible for false or inaccurate information provided through the web, and for damages, direct or indirect, that this causes to PSICONNEA B2B, S.L. or third parties.

6.- EXERCISE OF RIGHTS

As the owner of the data, the user may send a letter to PSICONNEA B2B, S.L., to the address indicated in the heading of this Privacy Policy, or by e-mail to the address: rgpd@psiconnea.com, at any time and free of charge, to exercise the following rights:

a) Right of Access:

You will have the right to be informed by PSICONNEA B2B, S.L. whether or not it is processing your personal data and, if so, to be able to access such data and receive information on the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data were communicated and the expected period of data retention, among other information.

b) Right of Deletion and Opposition:

You will have the right to request the deletion of personal data provided that the legal requirements are met or to object to the processing at any time, for reasons related to your particular situation, in case the processing is based on our legitimate interest.

c) Right of rectification:

You will have the right to request the rectification of inaccurate data concerning you where, among other reasons, the data is no longer necessary for the purposes for which it was collected.

d) Restriction of processing and withdrawal of consent:

In certain circumstances (e.g. in case the applicant contests the accuracy of his or her data, while the accuracy of the data is being verified), you may request that the processing of your personal data be restricted and processed only for the exercise or defence of claims.

You will also have the right to revoke the consent given at any time.

e) Portability of your data:

You will have the right to receive the personal data you have provided to PSICONNEA B2B, S.L. in a structured, common and machine-readable format, and to be able to transmit them to another data controller without being prevented from doing so by the controller to whom you have provided them, in the cases legally provided for this purpose.

f) Automated individual decisions:

Also, in addition to the above rights, in case of automated decisions, including profiling, you will have the right to obtain human intervention by PSICONNEA B2B, S.L. and to express your point of view and challenge the decision.

g) Other:

No international transfers are made, but in the event that personal data is transferred to a third country or an international organisation, you will have the right to be informed about how you can access or obtain a copy of the appropriate safeguards relating to the transfer.

Finally, we inform you that you may file a complaint regarding the protection of your personal data before the Spanish Data Protection Agency (www.aepd.es), when the interested party considers that PSICONNEA B2B, S.L. has violated the rights that are recognized by the applicable regulations on data protection.

The deadline to enforce your right, as a data subject, will be one month from receipt of the request, which may be extended for two months in cases of complexity or number of requests received.

7.- SECURITY MEASURES

PSICONNEA B2B, S.L. will treat the user data at all times with absolute confidentiality and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions on personal data protection, accepting the content of this Privacy Policy.

OBLIGATION TO PROVIDE DATA

The data requested on the forms are, in general, obligatory (unless otherwise specified in the required field) in order to comply with the purposes for which they are being collected.

Therefore, if you do not provide them or do not provide them correctly, your requests cannot be dealt with, without prejudice to the fact that you may freely view certain contents of our website.

UPDATING THE PRIVACY POLICY

We strive to continually improve our services, processes and the protection of the rights of data subjects, so we reserve the right to revise this privacy policy at any time it deems appropriate, in which case it will be communicated to users. Please check back regularly to read the latest version of the Privacy Policy.